This Privacy Policy explains how 25jl collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's data governance requirements.
25jl ("the Company," "we," "us," "our") operates the online gaming platform accessible at 25jl.one, serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines. We are committed to protecting the privacy and personal data of all individuals who interact with our platform, whether as registered players, visitors, or support contacts.
This Privacy Policy constitutes part of 25jl's legal framework and should be read in conjunction with our Terms & Conditions. By registering an account at 25jl or otherwise using the platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy.
As a PAGCOR-licensed operator, 25jl is subject to specific data collection, retention, and reporting obligations under Philippine gaming regulations, the Anti-Money Laundering Act (AMLA), and related legislation. Certain data processing activities described in this Policy are carried out in compliance with these regulatory obligations and cannot be opted out of by individual players.
25jl collects the following categories of personal data, the collection of which varies depending on how you use the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration, KYC, age verification |
| Contact Data | Mobile number, email address, city/province | Account communications, support, notifications |
| ID Documents | PhilSys, Passport, Driver's License, UMID scans | KYC verification, AMLA compliance |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, AMLA monitoring |
| Gaming Data | Game history, bet amounts, session logs, win/loss records | PAGCOR reporting, responsible gaming, dispute resolution |
| Technical Data | IP address, device type, browser, OS, cookies | Platform security, fraud detection, service delivery |
| Communications Data | Support chat logs, email correspondence | Customer service, quality assurance, compliance |
We do not intentionally collect sensitive personal data beyond what is strictly required for age verification and identity documentation. We do not collect racial, ethnic, religious, political, or biometric data beyond the photograph that may appear on your identity document.
25jl collects personal data through the following methods:
25jl uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012 (RA 10173), 25jl processes personal data on the following legal bases:
25jl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
All third-party service providers engaged by 25jl are contractually required to maintain appropriate data security measures and to process personal data only for the specific purposes authorized by 25jl.
25jl retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal and regulatory retention requirements. The following retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymized. Anonymized aggregate data may be retained indefinitely for analytical purposes.
25jl implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, 25jl will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act's breach notification requirements.
25jl uses cookies and similar tracking technologies to operate the platform and improve your experience. We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from accessing parts of the 25jl platform. For marketing and performance cookies, your consent is obtained on first platform visit and can be withdrawn at any time.
Under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by 25jl:
To exercise any of the above rights, contact 25jl's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within fifteen (15) business days of receipt.
The 25jl platform is strictly for persons aged twenty-one (21) years and above, as required by PAGCOR regulations. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step in the 25jl registration and KYC process.
If 25jl discovers or is notified that personal data has been collected from an individual under the minimum age requirement, such data will be deleted, the account will be closed, and any deposited funds will be returned in accordance with applicable law.
If you are a parent or guardian and believe your minor child has registered with 25jl, please contact our support team immediately at [email protected]. We take underage access extremely seriously and will act promptly upon credible notification.
25jl reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via email notification or a prominent notice on the platform at least seven (7) days before the revised Policy takes effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 25jl platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised Policy, you should cease using the platform and request account closure.
25jl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. For any data privacy inquiries, requests, or concerns, please contact:
You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe 25jl has not adequately addressed your privacy concern. Information on NPC complaint procedures is available on the NPC's official government website.
Key commitments that keep your personal data safe at 25jl
All 25jl data processing activities comply with Republic Act No. 10173 and are overseen by a designated Data Protection Officer. Your rights as a Filipino data subject are respected and enforceable.
All data transmitted between your device and 25jl is protected by TLS encryption. Financial credentials, identity documents, and gaming data are encrypted both in transit and at rest.
25jl does not sell, rent, or trade personal data to third-party marketers. Any sharing with service providers is strictly limited to what is required to operate the platform and meet legal obligations.
You can request a copy of your personal data, ask for corrections, or request deletion at any time by contacting [email protected]. Requests are processed within 15 business days as required by the NPC.
In the event of a security incident affecting your personal data, 25jl will notify the NPC and affected players in accordance with Philippine data breach notification requirements — not just quietly patch the issue.
25jl retains data only as long as legally required or operationally necessary. After retention periods expire, data is securely deleted or anonymized — your information doesn't sit in our systems indefinitely.
Register with 25jl knowing that your personal data is handled lawfully, transparently, and securely under the Philippine Data Privacy Act. PAGCOR-licensed, KYC-verified, and privacy-committed — that's the 25jl standard.
⚠ 21+ only. Gambling can be addictive. Play responsibly. PAGCOR regulated.